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Tracking your requests

My requests page

Select My Requests in the navigation to see all your app requests.

My requests page The My Requests page showing request history and status

Request status

Status Meaning
Pending Waiting for approval
Approved Request approved, awaiting deployment
Rejected Request denied (see rejection reason)
Completed App deployed successfully
Failed Installation failed (contact support)

Request details

Select any request to see:

  • Request date and time
  • Current status
  • Approval history (who approved or rejected, and when)
  • Rejection reason (if applicable)
  • Installation status

Email notifications

You'll receive email notifications when:

  • Your request is submitted (confirmation)
  • Your request is approved
  • Your request is rejected
  • Your app is installed (completion)

Teams notifications

If configured by your admin, you'll also receive Microsoft Teams direct chat notifications for request updates.